Director of Operations

Company: Greysteel Company Llc
Location: Dallas
Posted on: January 22, 2025

Job Description:

About Greysteel:Greysteel is a leading commercial real estate investment sales and debt and structured finance services firm. Greysteel serves and advises private and institutional real estate investors and developers in the marketing, sale, and financing of middle-market and institutional real estate assets. Our platform optimizes options for our clients by providing end-to-end investment services, from research and investment planning to sales and financing. Strategically located across offices nationwide, Greysteel has established broad market coverage from coast to coast.Position Summary:The Director of Operations will play a pivotal role in ensuring the seamless execution of Greysteel's operational strategy. This individual will oversee and coordinate business administration, company events and conferences, manage the firm's digital infrastructure and technology stack, and oversee facilities management. This role requires strong organizational skills, technological proficiency, and a proactive approach to problem-solving.Key Responsibilities:

• Business Administration

• Policies: Develop and implement operational policies and procedures to enhance scalability and align with Greysteel's strategic objectives.
• Operations: Oversee business operations, including growth projects, budget variance management, local HR coordination, and regulatory compliance.
• Goals: Collaborate with leadership to translate high-level strategies into actionable operational goals.
• Digital Sales and Infrastructure
  • CRM: Drive digital sales initiatives by optimizing CRM systems, online platforms, and marketing tools.
  • IT: Collaborate with IT and marketing teams to enhance digital infrastructure, improving productivity and user experience.
  • Cyber: Ensure cybersecurity, data privacy, and operational integrity across all digital channels.
  • Facilities Management
    • Safety: Ensure a professional, productive, and safe office environment for our office locations.
    • Relationships: Manage relationships with building management, vendors, and service providers for seamless facility operations.
    • PJM: Coordinate facility-related upgrades and maintenance projects within budget and compliance standards.
    • Events Management
      • Conferences: Lead the planning, execution, and evaluation of company and advisor events, conferences, and meetings, ensuring they align with Greysteel's goals and brand standards.
      • Negotiations: Oversee event budgets, logistics, and vendor negotiations to achieve impactful outcomes and cost efficiency.
      • Analysis: Collect and analyze post-event performance data to identify areas for growth and innovation.Qualifications:
        • Bachelor's degree in business administration, Operations Management, or a related field; MBA preferred.
        • 7+ years of experience in operations, or a similar role, in the commercial real estate sector.
        • Proven expertise in digital tools and technology platforms (e.g., CRM, project management software).
        • Exceptional leadership, organizational and project management skills with a track record of inspiring cross-functional teams.
        • Strong analytical and problem-solving and financial management capabilities.
        • Excellent communication and interpersonal skills to foster collaboration and align diverse stakeholders.
        • Ability to work in a fast-paced, deadline-driven environment.Work Environment:This position is based in Dallas, TX, and requires daily attendance in the office starting at 8AM Central Time.Why Join Greysteel?
          • Competitive salary and benefits package.
          • Collaborative and innovative work environment.
          • Opportunity to make a significant impact in a growing company.If you're a results-driven professional with a passion for operational excellence, we encourage you to apply to become part of the Greysteel team!
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