Assistant Director of Security

Company: Disability Solutions
Location: Arlington
Posted on: February 1, 2025

Job Description:

Live! By Loews-Arlington, TX treats guests to an unprecedented upscale experience that blends sports and entertainment with first-class hospitality and superior amenities. Ideally positioned between the new Texas Rangers' ballpark and Dallas Cowboys' Stadium, the 302-room hotel boasts an infinity-edge pool, a rooftop terrace and floor-to-ceiling windows that offer sweeping views of the Arlington Entertainment District.Job Specific

• Coordinate the operational activities of all Security department personnel, ensuring compliance with all federal, state, and local laws and Loews Hotels company policies and safety standards
• Ensure delivery of quality security services to guests and hotel staff in a friendly and professional manner
• Direct and maintain continuous physical property rounds by Security personnel
• Set and maintain schedules for all inspections, including the Fire Equipment Survey, Safety Checklist, and Security Inspection of Guest rooms
• Document, and track all security related issues or problems
• Interact and coordinate activities with Risk Management
• Respond to all general liability insurance claims
• Develop policies and procedures to ensure all equipment, furnishings, and fixtures of the resort are secure
• Coordinate the timely preparation of all Security logs, shift reports, and other permanent records
• Review all reports regularly for completeness and accuracy
• Evaluate changes in guest needs, the hotel's guest mix, and industry and competitive trends to recommend appropriate product/service and operational changes to be made to ensure guest and employee satisfaction and to maintain market dominance and exceptional financial returns.
• Inform Director of Security of all matters concerning safety and security
• Produce weekly schedules
• Develop and maintain a detailed emergency evacuation plan and conduct monthly drills, specifically concerning fire procedures
• Maintain adherence to Bloodborne Pathogen Exposure Control program. Train personnel regarding policies and procedures. Have appropriate equipment located at hotel.
• Set and maintain standards for all investigations
• Conduct detailed investigations into work-related injuries
• Responsible for the search, storage and return of all lost and found items
• Maintain and update master files of all MSDS information for all hotel departments. Ensure that all departments have correct information accessible to staff.
• Conduct an annual inventory of all chemicals used by all departments in the hotel
• Instruct and supervise new Security personnel during their first few months of employment
• Conduct in-service training, including distribution of information pertaining to all matters of general interest and policy
• Whenever feasible, rotate job assignments to expand each Security Officer's experience and understanding of various safety functions
• Oversee TIPS and first-aid training of all Security officers
• Oversee scheduling of all Security personnel
• Develop cooperative working relationships between Security/Safety staff and other hotel employees and outside law enforcement personnel to promote timely and effective exchange of information
• Develop and supervise key control program, including master key distribution list, control of key blank purchases, and key production
• Develop and maintain security procedures to protect safety deposit boxes and conduct semi-annual inspection of system
• Develop and maintain all alarm systems, including cashier's hold-up button, accountant's safe, and fire alarms
• Maintain comparison statistics: -Room losses -Total number of incidents -Number of employee accidents and resultant cost in terms of money and lost work -Number of guest accidents
  • Provide an up-to-date list of persons authorized to issue package passes (along with confidential copies of their signatures)
  • Coordinate random bag and locker checks as necessary
  • Review/maintain accurate daily payroll records/reports, maintaining conformity to established budgetary guidelinesGeneral
    • Other duties as assignedQualifications
      • Associates degree in related field
      • Minimum three years experience as a hotel Security Supervisor or three years law enforcement supervisory experience
      • Excellent communication skills - oral and written
      • Outstanding organization, planning, and leadership skills
      • Thorough knowledge of OSHA regulations
      • Thorough knowledge of all local, state, and federal laws pertaining to the activities of security personnel
      • Strong investigative skills
      • Able to work a flexible schedule, including weekends and holidays

Keywords: Disability Solutions, North Richland Hills , Assistant Director of Security, Executive , Arlington, Texas