Patient Concierge Specialist
Company: VirtualVocations
Location: Grand Prairie
Posted on: November 9, 2024
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Job Description:
A company is looking for a Patient Concierge Specialist to drive
patient engagement and support administrative tasks in a remote
setting.
Key Responsibilities
Field inbound communications from prospective and established
patients, assisting with inquiries and appointment scheduling
Maintain accurate patient charts, verifying insurance and ensuring
a seamless virtual care delivery process
Provide administrative support throughout the patient journey and
coordinate with other departments as needed
Required Qualifications
1 - 3+ years in a full-time, patient-facing role in a healthcare
setting, with call center experience preferred
Experience with patient accounts in a healthcare setting
Knowledge of electronic health record systems
Spanish-speaking preferred
Eligibility to work in the United States without visa
assistance
Keywords: VirtualVocations, North Richland Hills , Patient Concierge Specialist, Hospitality & Tourism , Grand Prairie, Texas
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