Field Service Technician

Company: Orion Talent
Location: Dallas
Posted on: February 1, 2025

Job Description:

Position Details:

--- Title: Field Service Technician
--- Location: Northern region - Indiana to New England (Live near major airport) and Southern Region (Live in Raleigh, NC), and Dallas or Houston, TX area.
--- Shift: Monday through Friday, occasional evening or weekend.
--- Travel: 80 - 90% - Monday through Thursday
--- Compensation: $80k to $85K (depending on experience and location) plus OT, car allowance($880/mo) and quarterly bonus
--- Benefits: Includes excellent medical benefits package, to include major medical, vision and dental and employee only pays 10% of actual benefit costs. 401K with 100% company match up to 6%. Paid vacation- 3 weeks to start. Nine company holidays. Full expense reimbursement on all company related travel and expenses.

Position Description:

--- Provide installation and service support to the pharmaceutical isolators at customer locations focusing on proper installation of equipment, preventative maintenance, calibration, and troubleshooting
--- Interact with external customers and internal company Sales, Service, and technical support personnel
--- Provide preventative maintenance and calibration services, requalification services on pharmaceutical isolators to include air flow analysis, HEPA filtration scanning, etc.
--- Support company US sales team with technical resolutions
--- Provide upgrade support for specialty service products, to include control conversions and Wireless Glove Testing qualification and validation
--- Conduct basic client training on-site with regards to proper operation of devices post-assembly and post-maintenance

Requirements:

--- Technical training in Electrical, Mechanical, Mechatronics through the military, and/or prior experience in cGMP or other heavily regulated industries, Bachelor's degree preferred
--- Professional experience in field service and general mechanics, preferably with a pharmaceutical or laboratory equipment background
--- Understanding of PLCs and ability to read, interpret, and understand technical documentation, including but not limited to schematics, P&ID, wiring diagrams and work instructions
--- Knowledge of basic electricity, electronics and instrumentation, calibration, and general mechanics
--- Willingness and ability to travel domestically and internationally up to 90%, with some weekend travel. Travel may include a visit to company AG in Basel, Switzerland for multiple-week training and team exchange sessions
--- Effective written and verbal communication skills, with a strong customer focus and ability to converse with external customers and internal company Sales, Service, and Technical support personnel
--- Knowledge of technical expertise, cGMP Standards, OSHA requirements, FDA and EU guidance related to aseptic production, USP and EP standards desired
--- Proficient with Microsoft Office Suite and IT products
--- Fluent in English required, German language fluency a plus
--- Must be able to lift up to 75 lbs.

Keywords: Orion Talent, North Richland Hills , Field Service Technician, IT / Software / Systems , Dallas, Texas