Customer Service Representative - IN
Company: VirtualVocations
Location: Fort Worth
Posted on: February 1, 2025
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Job Description:
A company is looking for a Provider Customer Service Call and
Chat Representative.
Key Responsibilities:
Advocate for providers by resolving issues and answering inquiries
related to benefits, billing, and authorizations
Provide service through multiple channels including phone and chat
while effectively triaging contacts from healthcare
professionals
Collaborate with internal partners to resolve complex issues and
communicate solutions to providers promptly
Required Qualifications:
High School Diploma/GED or equivalent work experience
1+ years of customer service experience
Experience with computers and the ability to navigate complex
systems
Typing speed of 35-40 WPM with 90% accuracy
Must be 18 years of age or older and able to work full-time
hours
Keywords: VirtualVocations, North Richland Hills , Customer Service Representative - IN, Sales , Fort Worth, Texas
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Click
here to apply!
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