Program Coordinator / Case Manager Host Home

Company: ResCare Community Living
Location: Denton
Posted on: February 1, 2025

Job Description:

Our Company

ResCare Community Living

Overview

Our operational team members focus on efficiently meeting the needs of our clients across various lines of business. If your passion is to ensure quality care to help our clients live their best life we encourage you to apply today!

Responsibilities

• Ensures consumer and guardian participation in development of service plan and personal futures plan
• Coordinates development of each person(s) served personal futures plan
• Coordinates scheduling of team meetings (times, dates, locations, etc.) and informs all team members of such
• Schedules and chairs screening for program vacancies
• Develops waiting list for potential consumer vacancies
• Develops and implements service plan within 30 days of moving in, annually, when significant changes occur, and when moving
  out
• Demonstrates knowledge of contractual, legal and regulatory requirements
• Monitors to ensure all service sites deliver services in accordance with contractual, legal and regulation requirements
• Implements/coordinates any necessary plans of correction from a regulatory body
• Demonstrates organization's commitment and leadership skills
• Demonstrates customer service orientation
• Facilitates 1:1 interactions with peers, superiors, and subordinates
• Is aware of quality indicators and achieves results
• Monitors/implements/supervises delivery of service plans and personal futures plan and training of staff
• Ensures all written training programs are implemented and revised as needed
• Documents consumer progress or regression. Initiates discharge planning if appropriate. Maintains records appropriately
  Maintains fiscal spending within limits of approved budget; e.g. household expenses and repairs, vehicle expenses, personnel
  costs, consultant services, etc
• Monitors worker's compensation and unemployment claims for assigned service site(s). Is proactive in efforts to reduce claims
  and minimize risk/exposure of agency in these areas
• Monitors all consumer finance documentation
• Monitors budget variance reports to ensure accuracy
• Implements/monitors compliance with the company's Health and Safety programs
• Attends industry functions to promote positive relationships with other providers
• Develops positive relationships with all funding sources to promote new business
• Uses leadership and communication skills to motivate team members toward agency objectives
• Utilizes problem solving/mediation skills when employee to employee conflict arises
• Monitors exit interview results and investigate areas of concern that may be identified through this process
• Fosters team spirit and company pride among team members and agency
• Manages budgeted staff hours to provide effective and efficient service delivery
• Implements staff recruitment and retention programs to promote positive work environment
• Oversee/participate in the hiring process of all assigned positions in accordance with the company's policy and local, state, and federal
  employment law
• Actively works toward achieving/maintaining Affirmative Action goals within assigned service site(s)
• Ensure all assigned staff receives training and supervision as needed to meet performance expectations
• Recognizes staff with Pro team, performance management evaluations, individual development goals, etc
• Ensure assigned staff is evaluated fairly and timely in accordance with the company's performance evaluation procedures
• Ensures that all information from upper management is conveyed to employees as applicable and appropriate
• Ensures that all job opportunity listings are shared with employees
• Maintains and/or monitors training reports to ensure timely training of staff for all assigned service sites
• Other duties as assigned
  
  Qualifications
  
  
  • A minimum of two years of verifiable work experience providing services and supports to individuals with developmental disabilities. Oneyear
    previous supervisory experience preferred. Ability to communicate verbally and in writing. Must be able to travel between service
    sites, staying overnight as necessary. Experience in managing systems, processes, and people. Working knowledge of Federal, State, and
    local regulations concerning services to individuals with developmental disabilities. Must have good organizational skills and attention to detail, proven supervisory skills, and be capable of working flexible hours, covering direct care shifts as necessary
  • BA/BS in Business, Health Care Administration, or Social Services. High school diploma or GED equivalent and three years of related job
    experience may be substituted per area regulations. Exceptions must have written approval from Regional Management
    
    About our Line of Business
    
    ResCare Community Living has four decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental or cognitive disability. Our community living services are provided in 27 states with several thousand programs and a comprehensive range of high-quality services, including: Community Living, Adult Host Homes for adults regardless of disability, Behavioral/Mental Health Support, In-home Pharmacy Solutions, Telecare and Remote Support, Supported Employment and Training Programs, and Day programs. For more information, please visit www.rescarecommunityliving.com . Follow us on Facebook and LinkedIn .
    
    Additional Job Information
    
    Additional Requirements
    
    • Must Have a Current Driver's License, auto liability insurance and a driving record acceptable to the company requirements
    • Documentation proving eligibility to work inside the USA
    • Clear Criminal History and Driving Record
    • Good computer skills including knowledge of Microsoft Office
    • Ability to communicate effectively and supervise the work of others
    • Case Management Experience preferred
      
      Salary Range
      
      USD $19.00 / Hour

Keywords: ResCare Community Living, North Richland Hills , Program Coordinator / Case Manager Host Home, Executive , Denton, Texas